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Reviews

Omnia Offices have been providing flexible office space, and flexible office services, for businesses of all sizes since 2004. We’ve built a reputation for excellent customer service – but don’t just take our word for it, read what our clients have to say.

Contact Omnia to enquire about how we can help your business.

A courteous email to reach out and provide feedback following two years at your office space YBN, Gateshead.

 May I begin with ‘what matters most’ to a tenant, namely, outstanding customer service. As a training provider we understand that working with clients requires professionalism, insight and differentiating to meet customer needs. That is exactly how Allan Trotter has presented himself to us as tenants. He understands our requirements, assesses the needs accordingly and delivers a customer business centric approach, which frankly has been the reason for us maintaining and extending our tenancy into its third year.

 The facilities are excellent, with the gym and meeting rooms kept contemporary and accessible. The location is central to main travel routes and the parking is outstanding.

 Thank you for providing an excellent service at your YBN Gateshead Offices.

Chris Andreou, Innersummit Ltd

Hen and Stag have been located at YBN, Delta Bank Road for several years now and our tenancy has been a largely positive experience. We have grown from 5 staff to 12 staff and Omnia have continued to work with us to find suitable workspace solutions at every step of the way. The location is second to none and site has excellent utilities. We have formed a great relationship with Allan, the centre manager, and would be happy to recommend the company.

 

Stephen McHugh, Hen and Stag

My colleague and I like working in the building, it’s a good location for us and in the main the other businesses seem to be nice to get along with so there is a small community here.

Michelle Simpson, HR Recruitment

We write to express our praise and admiration to Amy and Sara for being so helpful and friendly.  Both are always cheerful and never show tiredness which is how a reception person should be.

 

Surrey Geosynthetics Engineering Ltd.

We are new to Omnia Offices as we joined in mid November – we should have come earlier, what a great office and reception team!

G Booker of HCS UK

At Sustainable Solutions Group we were looking for offices which were handy for travel to Glasgow and Edinburgh. After an extensive search we settled on Systems House as part of the Alba Campus. The offices were neat and tidy and had a good feel to them. Onsite parking is also excellent. The On site Manager ensured that our move in was simple and she helped with all the aspects of setting up a new office.

David Finnon of Sustainable Solutions Group

New office is great, glad I decided to take it! We were planning on getting desks; however, the ones that are here are great, so we will not bother getting new ones.

Fraser Gibson, Director of Ryder Geotechnical

The offices are very well run – it’s a great environment and I’m impressed with the professional way the site is managed.

Martin Reed Director 6S Research

Having recently started my own business after many years of working in the public sector I soon realised that having a good base to operate from is crucial to success. I found that office base here at Omnia Offices, The Grainger Suite, Regent Centre, Newcastle upon Tyne. From my initial enquiry through to moving in and establishing my business at my new address, the management and staff here at Omnia Offices have been extremely professional,  helpful and supportive. Nothing has been too much trouble from office furniture and Internet connections to answering those simple questions that need to be asked. All office services are available to me as a small business, I could not ask for more. Becoming an Omnia Client was the best move I have made in my new venture so far.

Howard J Bowler, Bowler Productions

We had a big building with a number of tenants, but as the recession started to bite, the tenants began to go. Owning the property was a worry so we looked for another option. This arrangement has taken a huge headache away.

Richard Morton, Partner. Morton Price Solicitors

We moved our business to Omnia One in 2009 and have never looked back. As a busy Chartered Accountancy practice, we regularly meet with clients, and Omnia’s meeting and conference suite provide the flexibility to choose the right room for our needs: an informal 1-2-1 or an AGM held in a large boardroom. Omnia’s on-site reception team act as vital frontline support, taking calls, along with meeting and greeting our clients. And, as our business grows, Omnia grows with us: we have hired more staff and moved into larger offices in Omnia’s Business Centre 3 times in the last year!

It’s a no-brainer for our business: working from Omnia allows us to concentrate on what we do best – accountancy. It’s a solution that works very well.

Jan Hall ACA, Director. Century 21 Chartered Accountants

We can only praise the way we were welcomed to Tameway Tower. Friendly staff on reception who go out of their way to help. The offices are also well maintained and the billing is simple with everything included in just one price. When we reached the point where our business expanded we had no hesitation in extending our stay by moving to a larger office in the Tower. Again we were helped all the way to the point where we moved. We would advise any business, small or large, that moving into Tameway Tower would be the best decision they could make.

Stuart, Heathcote Bourne

We have been using the excellent video conferencing facilities provided by Omnia Offices for several years and have always found their staff courteous and helpful.

Paula Easey, National Fostering Agency

My virtual office in Mayfair closed, so I searched for a local replacement. Initially, I was drawn to Omnia One because of its location and impressive building. More importantly, the Omnia ‘feel’ is professional and contemporary. Their range of Virtual Office services is comprehensive and flexible.

Business commitments mean I am often away from my office, delivering seminars, motivating and empowering entrepreneurs. I need a formal office address; somewhere to take calls, forward messages and accept deliveries on my behalf – Omnia fitted the bill perfectly. Their range of meeting rooms can accommodate a training workshop for 30 or a 1:1 meeting. Omnia’s 8.30am to 5.30pm opening times make it ideal for the busy small business owner

Entrepreneur, Professional Speaker and Ex-Dragon Rachel Elnaugh

We use Omnia’s meeting rooms on a regular basis, both for large groups and one to one meetings.  Their fast response to requests make our life so much easier – the staff are pleasant, efficient and very helpful.

Annette Deakin, Learning & Development, A4e Ltd

We switched all our reception duties over to Omnia three months ago and have been delighted with the service from day one. Omnia answer all our calls during the working week – which gives us a saving of around £7,500 per year. More importantly, our calls are answered promptly and efficiently – just as you’d expect from your own receptionist

Broadfield Holdings

We use Omnia Outsource Reception as lunchtime cover, and as additional cover for holidays and sickness leave. It’s seamless; our clients can’t tell the difference. The level of service is high and our calls are answered exactly as our own receptionist would answer them. Prior to using Omnia we employed temps who proved costly, but more importantly, didn’t provide the level of service we demand

ECS Financial Services

I would like to thank you for all your help in assisting us in our recent move to Omnia. We are very happy for the move. We find the offices clean, spacious and bright. The location is superb and the staff friendly and very helpful. It is a very well run establishment.

Peter Schroeder, Director CKW Trading LTD

The overriding factor for us is the convenience of the location. The agreement allows us to add months on while we’re building. We can stay as long as we want without a commitment and add a month when required.

Peter Hendry, Director, Hampton Sheffield

I cannot praise you and Omnia enough for your approach to excellent customer service and for being so accommodating. It has really helped us as a small but established charity in making an unanticipated move as stress free as possible. We are really looking forward to moving into to 60 Charles Street as it will allow us to get back down to business as usual.

Carol Varley, Executive Officer, ACCF

I just wanted to drop you a line regarding our move.  We have been in Building 300 since 5th June and since this time, Jordan has been most helpful with sorting out any issues/teething problems that we have had.

He is extremely efficient and is a credit to Omnia.

Khaleda Wheeler, Managing Consultant, Navigant

Having only been in the office for a few months we are very happy with the overall amenities (although the gym hasn’t been utilised to its full potential yet). We are also currently expanding and may need extra office space in the future, albeit not before the second half of the year, and would be delighted to stay here. 

Lesley Ibbetson, WPS Advisory Team

Things are great at The Grainger Suite.  Nothing is ever too much trouble for Christine, Carolyn & Chris and we don’t always say: THANK YOU! We have been in this office for just over a year and are extremely happy.  

Kay White, National Wellbeing Manager, Independent Age

I am an owner at Fitzwilliam house on Milton Street Sheffield for the last 10 years and have always found Omnia a very approachable company either by phone or email.

I have on numerous occasions had a lengthy chats re management issues of the building Fitzwilliam House.

There is an immediate response and clarification of the outcome within days if not the next day.

Emails are answered immediately and the process is very easy.

Dave Boultby

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